Return Policy

To submit your return, please email us at customerservice@shelloria.com

RETURNS POLICY

  • We do not provide refunds for returns, this includes change of mind.
  • Your return will be issued in store credit for the full amount of your returned item/s.
  • You’ll have 14 days to return your order from delivery date.
  • All store credits are issued in AUD.
  • Items marked a FINAL SALE cannot be returned unless faulty.
  • If you have received a faulty item or you believe your order is faulty, please contact us immediately.
  • Shelloria is not responsible for return shipping costs.
  • Purchases made with Afterpay or Paypal are subject to the same policy. Your agreement with Afterpay still stands and you will be required to pay off any scheduled repayments.

*PLEASE NOTE – Each Shelloria piece is uniquely crafted by hand. Due to the natural colour of the shell, colours and designs may vary slightly.

CONDITION OF RETURN

Please take care when handle any products.

All garment/s must be returned: 

  • With all accessories/gift included.
  • In all correct and original packaging.

At Shelloria, we create elegant, handcrafted accessories inspired by the natural beauty of the sea. Each piece is thoughtfully designed to capture the timeless charm of seashells, pearls, and coastal treasures, turning nature’s wonders into luxury keepsakes.

We are proudly compliant with all Australian regulations regarding the use and import of seashells, ensuring that every creation is safe, ethical, and responsibly sourced. Our commitment to quality and legality means you can enjoy our ocean-inspired pieces with complete confidence.

Shelloria – Crafted by the Sea, Made for You.

 

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